BizLIVE - HDBank has been honored with the second and back-to-back "Best Domestic Retail Bank" award in 2020 by Asian Banking & Finance for its impressive results in the retail segment with modern products and services, meeting the diversified needs of millions of domestic and foreign customers.
HDBank Takes Lead in Vietnam’s Retail Market
Asian Banking & Finance is the prestigious Asian financial magazine, annually conducting independent polls and presenting awards to businesses meeting its criteria and operating in the region.
HDBank was again among the banks awarded this year, along with big names in the region and Vietnam, such as CIMB, OCBC, Citibank, Agribank, Vietcombank, BIDV, HSBC, Standard Chartered,…
The "2020 Best Domestic Retail Bank" award was conferred to HDBank based on 2019 business results in all trades, including operation size, business network, services and solutions for individual customers, utility products and services, market contributions as well as objective customer reviews, in which retail took the spot light.
HDBank's achievements in business in general and retail in particular are the result of a process of implementing its orientation to become a leading bank in retail, consumer and SMEs. HDBank has implemented this orientation strategy and reached to the top of the market with a strong financial foundation and outstanding network underpinned by its M&A capacity.
From that emerges its unique ecosystem with customer data covering finance - consumption - retail - aviation - energy ..., as well as diversified products and services meeting the needs of each individuals, households or small and medium enterprises across the country. At the same time, its market share and clientele constantly grow.
In the individual loan, HDBank registered a strong growth with various products such as agriculture loans, business loans, car loans and secured consumer loans... Besides, HDBank also offered competitive interest rates, revolving around the orientation of Green Bank – pro-environment protection. In the mean time, retail and consumption via Digital Bank - Happy Digital Bank are well promoted.
Strongly investing in digital transformation, HDBank provides many services applying modern technologies to offer customers more benefits and facilities via mobile banking and internet banking as well as digitalizes internal processes and transactions in the attempt to become a digital and paperless bank.
In addition to the excellent performance in retail loan, HDBank is also a forerunner in the service of opening enterprise account totally online with digital signatures and the first bank in Vietnam to join TradeAssets Trade Finance E-marketplace, to connect to and process trade finance transactions on blockchain application platform.
Recently, the Bank deployed a global payment query service via Swift GPI, allowing customers to quickly and accurately get update of the status of international money transfer transactions.
Actively implementing all programs to support customers to handle the difficulties and overcome the COVID-19 pandemic, at the end of the second quarter of 2020, HDBank maintained sustainable development momentum, semi-annual cumulative profit reached VND 2,908 billion, and the NPLs remained below 1.1% - the lowest in the entire industry.
Besides the second and back-to-back "Best Domestic Retail Bank" award in 2020 by Asian Banking & Finance, HDBank had previously become the only Vietnamese bank to be named by HR Asia for 3 consecutive years as "Asia's Best Workplace" in the 2020 edition.

HOAI THANH